Study Finds Online Reviews for Plastic Surgeons Might Be Misleading
There are important reasons why customer service plays so heavily into online reviews. When you have a choice between surgeons, “the choice is often due to who you feel most comfortable with and who you believe will support you through the procedure,” Melissa Doft, a board-certified plastic surgeon in New York City, who was also not involved with the story, tells Allure. In her practice, she says she strives to make the self-care of plastic surgery as restorative and easy as possible. “Plastic surgery is something that you do for yourself,” she says. “We want to make it as enjoyable as surgery possibly can be.”